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Vol 15, No 1 (2011)

Articles

University Library Services in Sri Lanka: a Historical Perspective	PDF
Sumana Jayasuriya	1-22

A Modular approach to Customer Satisfaction in Relation to Service Quality	PDF
Chaminda Chiran Jayasundara	23-82

A Comparison of the Requirements of University Library Quality Assurance System with Internationally Recognized ISO 9001:2000 and ISO 9001:2008 Quality Management Systems	PDF
Harshani NK Dissanayake	83-97

A Comparative Assessment of Material Use in Three Medical Libraries in Sri Lanka	PDF
DT Peterson, Sumana Jayasuriya	98-113

Journal of the University Librarians Association of Sri Lanka